Finding the right answers is CLARIFYING!

This is especially true before your home undergoes a major transformation. We recognize the investment you're about to make is significant. Time, money and ultimately your home is at stake. Here are Frequently Asked Questions to help you GUIDE~DESIGN~BUILD your custom renovation with eyes wide open.

Our GUIDE~DESIGN~BUILD process is a proactive approach to eliminating unknowns and aims to ease anxieties and increase the efficiency of your project - a mutually beneficial approach for both client and builder. Jeremy and Michelle identify and clarify the details of a renovation and establish a total cost prior to the start of Build (construction). There are two alternatives to our approach - we do not recommend either. 1) Starting a renovation without a clear design. 2) Starting a renovation with a design created apart from the Builder’s input. Both alternatives are problematic and frequently lead to unfulfilled client expectations. Our GUIDE~DESIGN~BUILD process establishes, CLARIFIES, and ultimately produces the “finished product” our client envisions.

Jeremy and Michelle, frequently referred to as “ Chip & Joann Gaines~ from the HGTV show, “ FIXER UPPER”, work as a “ team” & a key element is  communication so both are “on the same page” from the start. This ensures that the project is buildable and cost effective. Once all Design is complete (drawings, selections, detailed scope of work and fixed cost), Jeremy can move forward with ultra-efficiency.

To rephrase the question, what causes renovation sticker shock? Our renovation process starts with a price range, known as a TIRe (Target Investment Range). Staying within this range requires 1) you add nothing more to the original scope and 2) you monitor your selections (ex. Fixtures and Flooring) impact overall price. Choosing high end selections will make your price go up. The last thing anyone wants is to be sticker shocked.

A Target Investment Range is the projected range of cost for your custom renovation. A TIRe is developed based on communication during a Project Vision Meeting. The TIRe is neither an estimate nor quote. A fixed price quote will be determined once Design is complete. A client must communicate the level of finish they seek for a TIRe to be accurate. Jeremy and Michelle will help the client articulate an overall project vision.

A fixed price is the sum of what a client pays for their project. This sum will only change if a client initiates a 1) change order or 2) existing damage (such as significant rot) is uncovered during the renovation. We do not break down cost, nor do we use the cost-plus method. Instead, we provide a lump sum amount so clients know exactly how much they will spend. Line item pricing is unproductive and inaccurate for a large remodel because each line item impacts all other line items. For example, you cannot negotiate an automobile price based on the line item cost of a steering wheel or seat belt.

We are not perfect, however, what sets us apart is our track record for resolving problems and owning mistakes. We take a proactive approach to building TRUST. And we have numerous happy clients and positive reviews to validate that claim.

Keeping appointments and responsive communication is vital to our process, and ensures you have a positive experience. At each phase of your remodel/renovation  you will have the opportunity to ask questions and let us know where further clarification is needed. Be upfront with your concerns from the first phone conversation, and at the Project Vision Meeting. It is important we dialogue about what matters most to you, and you make an informed/confident decision.

We want to GUIDE you through a process so you know exactly what your finished renovation will look like and cost. This requires a lot of planning on the front end DESIGN. Ultimately, the construction process BUILD will be significantly smoother.